What Our Account Terms Cover
Our Terms & Conditions define the steps for opening, verifying and maintaining your account, including the need to provide accurate details and complete phone verification before account access. They also explain how wallet activity is recorded when you use DANA, OVO, GoPay, QRIS, bank transfer or
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a virtual account. Where local law permits, the terms apply to your access from Indonesia, while local restrictions can affect eligibility or available sections. A session may be paused when account details, payment ownership or transaction status needs checking. The policy also sets expectations for account
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security, password care, device access and requests sent to our support team. Read the full wording before continuing from the account page, and contact us through the account support path if a clause, payment status or access decision needs clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.